We provide each Customer with specific instructions regarding how each Customer must send their gold jewellery to us using the postal service and a free post envelope provided by Cashforgoldlreland.com as part of the Gold Pack. In the event that the Customer strictly follows these instructions and uses the free post envelope, Cashforgoldlreland.com guarantees against loss to the maximum value of Three Hundred Euro (€300.00) of the total contents properly sent by post to Cashforgoldlreland.com in accordance with the instructions outlined in the Request Card provided as part of the Cashforgoldlreland.com Gold Pack and subject to the terms and conditions herein. The Customer is obliged to provide proof of postage documentation (provided free of charge and on request at the Post Office) in order to make any claim against this guarantee. Cashforgoldlreland.com  reserves the right, in its sole discretion, to reject delivery of any post, envelope or package which appears to be damaged, opened, or tampered with and any such post, envelope or package will be returned by the Post Office to the Customer. Cashforgoldlreland.com shall have no liability to any Customer for any such attempted delivery or return of any such post, envelope or package.